Privacy policy

FC Finances S.à r.l. — 8-10, rue Mathias Hardt, L-1717 Luxembourg. Contact: via our contact form.

In the course of using the Site, Domolovi collects the following categories of data:

• Identification data: first name, last name, professional email address, login credentials.
• Professional data: company, business registration number, website, portfolio, role.
• Browsing data: pages viewed, session duration, browser type.
• Contractual data: orders, quotes, exchanges relating to a project.

• management of the user account and access to the catalogue;
• validation of the applicant's professional credentials;
• issuing quotes, managing orders and delivery;
• communication relating to Domolovi services;
• improvement of the Site and services;
• compliance with legal and tax obligations.

Processing is based on the performance of the contract, Domolovi's legitimate interest, your consent (for non-essential cookies and marketing communications) and compliance with legal obligations.

Data may be transmitted to:

• Domolovi's internal teams;
• technical service providers (hosting by Hostinger; email delivery via Amazon Web Services);
• partner manufacturers, strictly to the extent necessary to fulfil an order;
• carriers;
• the competent authorities in the event of a legal obligation.

Certain technical service providers (Amazon Web Services in particular) may process data outside the European Union. These transfers are governed by the standard contractual clauses approved by the European Commission.

• Account data: duration of the account plus 3 years in case of inactivity.
• Contractual data (orders, invoices): 10 years (Luxembourg legal obligation).
• Cookies: duration specified in the Cookie policy.

In accordance with the General Data Protection Regulation, you have the right to access, rectify, erase, restrict and object to processing, the right to data portability, and the right to withdraw your consent at any time.

You may exercise these rights by reaching out via our contact form.

In the event of persistent disagreement, you may file a complaint with the Commission nationale pour la protection des données (CNPD), Luxembourg: https://cnpd.public.lu. If you reside in France, you may also contact the Commission nationale de l'informatique et des libertés (CNIL): https://www.cnil.fr.

Domolovi implements technical and organisational measures to protect your data against unauthorised access, loss or destruction.

For any question relating to the protection of your data, write to us via our contact form.